By submitting a Purchase Order for the purchase of products, Customer acknowledges and agrees to the following terms and conditions:
Orders
The customer initiates a purchase-agreement by the submission of a Purchase Order to Triple Vision Record Distribution. Purchase Orders should consist of product code and the unit quantities at least. All Purchase Orders are subject to Triple Vision's acceptance according to product availability.
Prices
All prices are set forth in EUROS. All quoted prices are subject to change without notice. Prices charged are those in effect at the time of shipment and Customer agrees to pay such prices, subject to any Customer specific pricing and transaction related charges. Prices may increase before shipment in the event Triple Vision's costs increase. If delivery is delayed at Buyer's request beyond the originally scheduled delivery date, prices are also subject to revision.
Payment
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We accept payments via PayPal. For further information in regard to submitting payment by PayPal, please visit their website at www.paypal.com
All charges should be paid by the ordering customer. Customers do take risk for fluctuations in the currency exchange rates.
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Customers operating from inside of the BENELUX pay by wire transfer, Cash on Delivery (C.O.D) or upon advance qualification, an open account with Triple Vision Record Distribution.
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Customers requesting delivery of product the outside of BENELUX must pay by wire transfer only. A EUR 100,- minimum order is required for international orders.
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If you paying from inside the EU (or one of the SEPA-countries ), you must pay according to the SEPA-payment method conditions.
Customer will pay the total amount of each invoice from Triple Vision Record Distribution, before shipment is sent out to the Customers address. If Customer fails to make payment when due, Triple Vision Record Distribution may pursue any legal or equitable remedies, in which we will be entitled to reimbursement for costs of collection and reasonable attorneys' fees. All Customer Purchase Orders are subject to ongoing credit approval by Triple Vision Record Distribution. Customer will submit such financial information as Triple Vision Record Distribution may reasonably require for determination of credit terms. Triple Vision Record Distribution may at any time suspend performance of any order when in Triple Visions opinion the financial condition of the customer warrant such action. If Customer is in default of any payment, Triple Vision Record Distribution may suspend or cancel delivery of product in whole or in part. Customer shall be liable to pay Triple Vision Record Distribution for products already shipped.
SEPA Conditions
- Currency: EUR (all orders have to be paid in euros)
- Cost catagory: Shared (SHA).
- Involved country: All SEPA-countries.
- The payment order can not contain extra instructions.
Property reservation
As long a buyer or constituent has not done a complete payment of the delivered goods to Triple Vision, the delivered goods will be on the account from that buyer, and will stay property of Triple Vision.
Shipping
All orders are shipped from Triple Vision Record Distribution's facility. Products will be shipped via TNT, UPS or DHL by choice of the customer (or other like carrier when necessary), unless requested otherwise by Customer. For priority or overnight deliveries, please so indicate when ordering. Triple Vision will make commercially reasonable efforts to deliver products in accordance with Customer's requested delivery date(s). Customer acknowledges that delivery dates provided by Triple Vision Record Distribution estimates only - not a warranty or guarantee -- and that Triple Vision Record Distribution will not be liable for failure to deliver product on such dates.
Shortage
Any claims for shortages should be reported to Triple Vision Record Distribution with 2 days after delivery of the product. Any claims for damage to delivered products must be made to the carrier in accordance with the carrier's claims policy, but not more than 5 days after delivery of the product.
Inspection & Acceptance
All products delivered shall be examined by Customer promptly upon receipt. Customer shall be deemed to have accepted the products unless a valid written notice of rejection.
Return Policy
Customer must obtain an authorization confirmation from Triple Vision Record Distribution before returning any product eligible for return. No return of eligible products will be accepted by Triple Vision Record Distribution without a return authorization. Special order products may not be returned for any reason if non-defective. All authorized returned products must be unused and re-saleable, in original shipping cartons and must be complete with all packing materials. If returned products are claimed to be defective, Customer must notify a Triple Vision Record Distribution to returning the product. All items not eligible for return will be returned to customer, transportation costs collect. Product returned to Triple Vision Record Distribution by the customer for no fault of Triple Vision Record Distribution may be subject to a restocking/handling fee.
Cancellation of Orders
Orders may not be canceled (or rescheduled) after delivery of the products to Triple Vision Record Distribution. Cancellation requests on orders placed on the Triple Vision Record Distribution website must be done internally by a sales representative.
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Regularly Stocked Products. Customer may, without charge, cancel a Purchase Order, in whole or in part by written notice of cancellation sent not less than 15 days before Triple Vision Record Distribution scheduled shipment date.
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Special Order Products. Customer may not cancel special order products, which include not regularly stocked products and products that have special handling charges. All sales of special order products are sold on a final, non-cancelable, non-returnable, non-refundable basis.